A statement released yesterday (Tuesday) by SeaFrance is said to have thanked customers for their loyal support as the company comes to terms with going out of business. Many passengers in the UK and Ireland that had booked holidays and trips through the French ferry company had been worried about lost money and booking fees, but SeaFrance addressed the subject of refunds in their statement adding that: ‘SeaFrance has always respected its obligations to its customers and regrets not being able to fulfil any outstanding customer bookings.
The company has set up an automatic refund process for all current bookings and customers will be contacted about this process by email within 24 hours. Customers bank accounts will be credited with a full refund as soon as possible.’ For many people however, especially passengers that have always travelled with SeaFrance, it is much more than just receiving a refund – it proves to be the end of an era. For years SeaFrance ferries have been at ports in both the UK and Ireland and had established themselves as a real powerhouse in the ferry industry. Not anymore however.
Luckily for us passengers though, there will be other ferry providers willing to step up to the mark and take us to wherever we want to go. It’s still a sad state of affairs though